Banks have used machine learning to score transactions for years. What’s new is the shift from catching stolen-card fraud to spotting scams, where the customer authorises the payment themselves.
Behaviour is the signal. Hesitant typing, an active phone call during a banking session, or a first-ever large payment to a new crypto exchange can all indicate a customer is being coached.
One bank sees one piece. Mule accounts receive stolen funds and move them on within minutes, often across several institutions. Spotting the pattern requires shared intelligence.
The policy push
International bodies including the IMF have argued that AI can tip the balance against fraud if banks share data more effectively. Privacy rules and competition concerns remain obstacles.
Source: International Monetary Fund




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