Scam Alert

“Your account is compromised” — the safe account call

Severity
Critical
Channel
Phone call
Region
United Kingdom
Type
Impersonation

What’s happening

Callers pretending to be your bank’s fraud team say your account is under attack and ask you to move money to a “safe account”. The number may even look like your bank’s.

Warning signs

  • Pressure to act immediately.
  • Requests to keep it secret.
  • Unusual payment methods or new payees.

Protect yourself

  • Your bank will never ask you to move money to a safe account.
  • Hang up and call the number on the back of your card from a different phone.
  • Never share one-time passcodes.

Understand it · Fraud LibraryImpersonation scams: fake banks, fake police, fake tax offices

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